The Ministry of Interior has launched a new smart services system that will allow nationals and residents apply for entry permits and residency visas within 10 minutes. Meanwhile, the new service, called ‘E-Channels’ is being undertaken by the General Directorate of Residence and Foreigners Affairs and covers the visa and residence services.
The Ministry has partnered with Tahaluf Al Emarat Technical Solutions to develop the system, which will enable companies and individuals – including UAE and GCC nationals and residents, to easily apply for nationality and residence services online.
Under the system, UAE nationals can sponsor individuals; GCC citizens can apply for new visa permits; UAE residents can apply for new visas, and renew or cancel existing ones.
The new system has been launched under the slogan ‘Smart Services with Future Vision’ and will “guarantee speed and accuracy in the visa and residence permits issuing process, and will eliminate the need for its users to go in person to service centres throughout the UAE”, official news agency WAM reported.
The system is expected to provide clear and straightforward instructions and with the visa processes.
It aims to reduce the need for customers to visit government centres by 80 percent by 2018, said Colonel Mansour Ahmed Al Dhaheri, director-general of the Residence and Foreigners Affairs Directorate in Abu Dhabi. He also stated that the system would connect government authorities that provide visa and residence services, to promote cohesion between relevant entities.